Refunds and Returns Policy

Last Updated: August 15, 2023

1. Digital Product Refunds and Returns

At MedicusMD, we strive to provide you with high-quality digital products to support your educational journey. As our products are delivered electronically, they are exempt from the traditional concept of returns and exchanges.

2. Refund Eligibility

We understand that circumstances can change, and you might require a refund. Refunds are only applicable under the following circumstances:

• Technical Issues: If you experience technical difficulties that prevent you from accessing or using the digital product.
• Unsatisfactory Content: If you find the content significantly different from what was described or expected.

3. Refund Process

If you believe you are eligible for a refund, please follow these steps:

1. Contact our Customer Support at info@medicus.net within 14 days of your purchase.
2. Provide your order details, including your full name, email address, order number, and a brief description of the issue.
3. Our support team will review your request and respond within 3 business days with further instructions.
4. If your request is approved, the refund will be processed through the original payment method within 5-7 business days.

4. Exclusions

Please note that certain situations are excluded from our refund policy:

• Change of Mind: We do not offer refunds for change of mind or simply not liking the content.
• Third-Party Purchases: Refunds are not available for products purchased through third-party platforms.

5. Contact Us

If you have any questions or concerns regarding our Refunds and Returns Policy, please reach out to our Customer Support at info@medicus.net. We are here to assist you.

Address: Houston, USA

This Refunds and Returns Policy was last updated on August 15, 2023.